HOUSE RULES

CONFIRMATIONS

As a courtesy, you will receive a confirmation email/TEXT  1 day prior to your appointment. You will need to click on the link provided to confirm your appointment time.

 

CANCELLATION/NO-SHOWS

I understand that things happen. Failure to contact salon to cancel your appointment within 24 hours may result in not being able to book future appointments without a deposit

 

LATE ARRIVALS

I understand: life happens. If you expect to be late by 10-minutes or more, please call: 610-275-1514. I try to accommodate all guests—however, I cannot guarantee your services will be performed that day. I work hard to schedule precise times for each service. Accommodating a late guest often disrupts other guest’s schedules. A lateness greater than 10 minutes may require an adjustment to services or rescheduling.

 

SERVICE SATISFACTION

MY goal is to meet and exceed your expectations. Although I do not offer refunds on services, if you are not satisfied with your service, please contact the salon within 7-days. I will work to guarantee you are 100% satisfied with an adjustment.